Effective Date: 5 August 2026
1. Introduction
Guavaberry Agency Pvt Ltd (“Guavaberry Agency”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.
We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
2. Information We Collect
When you interact with our website, we may collect the following information:
- Full name
- Company name
- Email address
- Telephone number
- Information you provide through contact or enquiry forms
- Details about the services you are interested in
- Technical information such as your IP address, browser type, device information, pages visited, and cookies
3. Why We Collect Your Information
We collect your information for the following purposes:
- To respond to your enquiries.
- To contact you regarding our lead generation and digital marketing services.
- To provide quotations and service information.
- To improve our website and user experience.
- To measure advertising performance and website traffic.
- To comply with legal obligations where required.
We only collect information that is reasonably necessary for these purposes.
4. Marketing Communications
By submitting your information through our website, you consent to Guavaberry Agency contacting you regarding our products and services.
You may opt out of marketing communications at any time by contacting us using the details provided below.
5. Sharing of Personal Information
We value your privacy.
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing purposes.
Where necessary, your information may be processed by trusted service providers that help us operate our business, such as:
- Website hosting providers
- Email service providers
- Website analytics providers
- Advertising platforms
These providers are required to protect your information and may only process it on our behalf for legitimate business purposes.
We may also disclose information where required by law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We use services including:
- Google Analytics
- Google Ads
- Meta (Facebook) Advertising Technologies
These services may collect information about your interaction with our website in accordance with their own privacy policies.
You can disable cookies through your browser settings, although doing so may affect certain website functionality.
7. International Storage of Information
Our website is hosted on servers located in the United States.
As a result, your personal information may be transferred to and stored outside South Africa. We take reasonable steps to ensure that your information remains protected and is processed securely in accordance with applicable data protection laws.
8. Data Security
Guavaberry Agency implements reasonable technical and organisational security measures designed to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
9. Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal requirements.
10. Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to certain processing of your information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page together with the updated effective date.
14. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
Guavaberry Agency Pvt Ltd
Address:
1 Elias Road
Vorna Valley
1685
Johannesburg
South Africa
Email:
[email protected]
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.